FAQ
Definitely! The device has a one-switch control and can work on its own. You can slide the switch to start and finish recording by sliding the switch back into the middle. Simple as that. Or slide the switch to the other side to start App Control to unlock more advanced features and sync files easily.
iZYREC saves Each recording in both WAV and ASR formats. The WAV format is compatible with most computers and mobile phones, while ASR is a particular file format for fast syncing with the app.
The device may be out of power, so please charge it for 10 minutes and try again.
Please check if the VAR function is on since the recording may not start if the sound decibels are too low. In that situation, please turn off the VAR function to avoid this problem.
Please check the Privacy setting mode in the iZYREC app, connect the app to the device, and turn the Privacy setting off to avoid this problem. All data are only stored in the device if you do not use our free cloud services. And the recordings that you upload to the cloud are encrypted and safely protected.
Please check if the Bluetooth is turned on in the mobile phone, then check if the recorder is not out of power (if so, please charge it for 10 minutes), and keep the recorder close to the mobile device and pair it again.
A. You can connect the device to Mac or Windows computers through USB type-C and manage files in the RECORDER folder.
B. For android phones, you can find a type-C to MicroUSB adapter, connect the device to a smartphone, and play the recordings on the U disk.
C. For iPhone, Android phones, and tablets, you can connect the device with the App and sync your recordings through WIFI FAST SYNC.
Yes, the iZYREC recorder can still record during charging.
Voice-activated recording (VAR) means when you start recording in VAR mode; the microphone sensor will begin recording once sounds are over 45dB in the device's range. During silent moments, the microphone will enter standby and skip recording silence, extending the recording battery life greatly and avoiding silences.
You get a 24-month worry-free warranty for the device and lifetime support with the App. And we have live chat customer support in the App to answer your questions whenever you need us, meaning your problems won't be ignored but fixed!
The device has a 450mAh built-in lithium battery that supports 60 days of standby time with auto recording, a max of 40 recording hours in voice-activated mode, and 29 hours of continuous recording in standard recording mode.
The recorder equips with an advanced Wi-Fi chip which allows you to sync your recordings at ~1mb/s, meaning one-hour recording takes only 90 seconds to finish syncing. And this will enable you to listen to your recordings instantly after completing them.
The Privacy setting is a unique feature developed by iZYREC. No one can access your recording when the privacy setting is on, not even when someone else possesses your device and your privacy is fully protected.
Yes, the device supports fast charging and can adapt to all chargers; worry-free to use chargers on iZYREC.
You can store up to 240 hours of standard recording with 32GB storage capacity. We have upgraded the microphone for superior audio quality by tripling the bit rate from 512Kbps to 1536Kbps for Stereo Music recording, which results in larger files equivalent to 48 hours of recording in DVD quality.